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boutique rugs return cost

International Association of Better Business Bureaus. I am so unsatisfied with company I felt compelled to let you know so it stops happening to others. We have so many extraordinary designs to choose from, so we have a rug … Feel very mistreated and taken advantage of. They can make such an impact and enhance a design. I am so upset. I called again and they told me they received it in the warehouse and I would receive the refund in a week. Manufacturers always send us their rugs images. So a complete refund is the only way I see fit. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I sent pictures to them and they told me to send it back via fed ex at my cost and they would send me a refund minus the shipping costs, for a mistake made by them. Direct Manufacturing & … In this case, we clearly fell short. I'm always searching for area rugs to stage houses. Kind regards, Boutique Rugs … Customer Reviews are not used in the calculation of BBB Rating, Location of This Business6140 Georgia Highway 400, Cumming, GA 30028-3500Email this Business, Need to file a complaint? In the event that something happens during transit, we will accept any damaged or defective merchandise for return, but we must be advised as soon as you receive your merchandise. Return Policy. Copyright © 2020, The Rug Store. The last person I talked to he said he would call me back right away and to email him to follow up. Not good business at all. All Custom made rugs, are not refundable and returnable. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. If you decide that a product does not meet your expectations for color, size, etc., we will accept its return as long as the product is returned to us undamaged. I ordered a rug that was not to my liking. The Rug … Do not fold, staple, tape, clip or glue any part of the item to be returned. Once you send the pictures our quality check team will check your case and will let you know how we can proceed next. Free Returns. You can always reach out back to us from (855) 585-4040. We appreciate her for letting us know. For rugs: simply roll the rug … Website policy and store policy are two different entities. Please note: rug pads are not eligible for refunds. I was sold 2 items being a specific size 1 non slip mat and 1 rug padding both specifically 5'x8' to go under a 5'x8'area rug. Check thousands of honest reviews of any rug. As a matter of policy, BBB does not endorse any product, service or business. This service is available for rugs that are EXACTLY 8' x 10' and or under the size of 8' x 10' . ... We cover the cost of your return within 30 days. (Contiguous United States Only) Shopping at eSaleRugs is risk-free. This is terrible service and seems like it is outside of a proper policy for the time in which a cusotmer can receive a full refund back. Send it back for no charge within 30 days. If you need to return a product, our Customer Service professionals are ready to assist you. Welcome to Boutique Rugs, the premier source for designer, high-quality, trendy area rugs at unbelievable prices.We take the time to help you find the perfect rug to make your home feel complete. Rugs: See our article on Wayfair’s rug return policy. Open your rug carefully. BBB Business Profiles may not be reproduced for sales or promotional purposes. 2 months later I still have no refund or any follow-up. On the next page, choose the reason that best describes your reason for return along with how you would like to ship it back to us. Note: as a large business, we are able to provide you with a much lower cost of shipping than one would get as a consumer. Returns without a valid return … You have to use a third party shipping company that you have to coordinate and pay for to return. Please contact us via email at cs@goingdecor.com or by phone at 800-677-6890 to obtain return authorization. I called and they couldn't find anything in the system. BBB reports on known marketplace practices. Once again, we apologize for our failure to serve the customer well. All our boutique-style rugs come in various colors, sizes, styles, and materials, so you can find the perfect mix of designs to suit your lifestyle. BBB remains operational and focused on serving our business community. The Rug Company will cover the cost of return shipping within the UK/ US/ EU for non-sale items, but original delivery cost … Her feedback is valuable to us. The stylish rug s in our collection come in various colors, sizes, styles, and materials to match your unique lifestyle. The cost … All Rugs are Shipped Within 24-48hrs. Shop the world's largest rug marketplace. Items must be unused and in the same condition as you received it. We are here 24/7 1-800-818-4097; Contact Us; Blog; Store Location; Trade Program; FAQs; Order Status; Return Policy; Site Map; Customer #15-41-40-77-0; Follow Rugs…

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